Follow along with the checklist while backing up contacts and media and activating your new phone. And don't forget to add accessories while you're ordering, like a protective case or extra charger.Wi-Fi Calling allows you to make and receive calls over a Wi-Fi network if cellular service isn't available.
Or maybe you’re longing for a new device that better suits your busy lifestyle (help, GPS! Whatever the reason may be, a Verizon upgrade is a simple process that requires a little consideration. To find out if you’re eligible for a Verizon upgrade, visit Verizon’s Eligible Upgrade page, and type in your mobile phone number tied to your account.You’ll then see when you’re due for an upgrade according to your contract.All information included herein is subject to change without notice.Verizon is not responsible for any direct or indirect damages, arising from or related to use or reliance of the above content.To update, you'll need to either enable Wi-Fi and wait for the update notice to appear or manually update by going to Home If the software update fails to install, you'll get an error screen.
However, this only means the software didn't install properly.
It's easy and convenient to upgrade to a new device online anytime in My Verizon or with the My Verizon app. Sign in to My Verizon to add a new device to your account.
With My Verizon, it's easier than ever to check your upgrade eligibility and get the latest and greatest devices on the market.
Learn how to do that on the Bring Your Own device page.
This video from Verizon steps you through the process from backing up your old phone through setup of your new one.
You can personalize your Android device’s Home page with live wallpapers and widgets, and you can pin Live Tiles and customize their sizes on your Windows Phone device.